FAQ's

 

  • How much does Shipping cost?

Free whenever spending over $100 in Australia. Otherwise all our rates are calculated live directly through the Australia Post app, depending on the weight of each item you purchase so you get the best possible price.

 

  • How can I contact Mike Stretch Finds?

Email us at info@mikestretch.com.au for all general enquires.

 

  • Can I change or cancel my order?

Be quick!. We try to ship all orders immediately so if you need to make a change to your order (address, size, item, etc) or want to cancel it, please let us know immediately and we will do our best to amend it before it goes out, though sorry we can not guarantee the ability to make a change.

 

  • How long will it take for my order to arrive?

Orders are sent out within 24hours Monday – Friday from Melbourne, Australia. Please allow 3-7 business days for Australian, and 7-14 business days for international orders.

 

  • Do you ship internationally?

Sure do, and we appreciate the support.

 

  • Can I return my order?

All orders need to be returned within 14 days of receiving them. They need to be returned in exactly the same condition, unworn and unwashed. Email info@mikestretch.com.au for return address and full details, Terms & Conditions.

 

  • If I return my order do I need to pay for postage?

Unfortunately yes, we will however wear the bill if the item is faulty.